Terms & Conditions 

INTRODUCTION

 

THIS POLICY DESCRIBES THE TYPES OF INFORMATION FIGUREPRINT LLC ("COMPANY" OR "WE") MAY COLLECT FROM YOU OR THAT YOU MAY PROVIDE WHEN YOU VISIT THE WEBSITE WWW.FIGUREPRINT.ORG (OUR "WEBSITE" OR “SITE”) AND OUR PRACTICES FOR COLLECTING, USING, MAINTAINING, PROTECTING, PROCESSING, AND DISCLOSING THAT INFORMATION. BY ACCESSING OR USING THIS SITE, YOU AGREE TO THIS PRIVACY POLICY.

 

 

PASSWORDS FOR ANY USERS WHO CREATE AN ACCOUNT

 

IF YOU REGISTER TO CREATE AN ACCOUNT ON THIS SITE, YOU WILL BE ASKED TO CREATE A PASSWORD.  

 

PAYMENT

 

1. SELLING PRICE INCLUDES GST & SHIPPING FEES.

2. WE ONLY ACCEPT CREDIT AND DEBIT CARD PAYMENT AS PAYMENT METHODS ONLINE.

3. WE WILL SEND YOU THE ORDER CONFIRMATION BY EMAIL WITHIN THE DAY OF ORDER CONFIRMED, WHICH WILL REFLECT WITH PURCHASED ITEMS, PRICES, PRODUCT PICTURES AND ESTIMATED TIME OF ARRIVAL.

 

PURCHASES

 

IF YOU CHOOSE TO PURCHASE OUR PRODUCTS THROUGH THIS SITE, OUR THIRD-PARTY PAYMENT PROCESSOR WILL RECEIVE YOUR PAYMENT INFORMATION AND RELATED TRANSACTION INFORMATION.  HOWEVER, IF YOU DO WANT TO MAKE A PURCHASE, YOU WILL NEED TO CONSENT TO PROVIDE PAYMENT INFORMATION, SHIPPING INFORMATION, AND POINTS OF CONTACT.  OUR THIRD-PARTY SERVICE PROVIDERS HELP US TO PROCESS YOUR PAYMENTS AND TO DETECT AND PREVENT FRAUD.  OUR THIRD PARTY HAS AGREED TO PROCESS YOUR INFORMATION IN ACCORDANCE WITH THE GENERAL DATA PROTECTION REGULATION (“GDPR”), BUT IT IS YOUR CHOICE WHETHER OR NOT TO PROCEED WITH A PURCHASE THROUGH THIS SITE.

 

RETURN & REFUND

 

 

SATISFACTION TO OUR FIGUREFAM AND WE HOPE YOU ARE SATISFIED WITH YOUR PURCHASE.

HOWEVER, IF YOU ARE NOT FULLY SATISFIED WITH YOUR PURCHASE FOR ANY REASON, WE OFFER IN STORE CREDIT ON RETURNS AS WELL AS EXCHANGES. ALL WE ASK IS THAT WE NEED TO BE NOTIFIED WITHIN 14 BUSINESS DAYS OF THE CUSTOMER RECEIVING THE ITEM IN ORDER TO OFFER THE CUSTOMER AN EXCHANGE OR IN- STORE CREDIT

ALL RETURNS OR EXCHANGES MUST BE IN NEW AND UNUSED CONDITION WITH ALL ORIGINAL LABELS AND TAGS ATTACHED. 

ONCE WE HAVE BEEN NOTIFIED ABOUT THE RETURN OR EXCHANGE, WE WILL PROVIDE THE CUSTOMER WITH AN RMA NUMBER. (RETURN MERCHANDISE AUTHORIZATION). ONCE THE CUSTOMER HAS RECEIVED THE RMA NUMBER, PLACE THE ITEM(S) WITH TAGS STILL ATTACHED INTO THE ORIGINAL PACKAGING AND MAIL TO THE ADDRESS RECEIVED WITH THE RMA NUMBER. 

IN ORDER TO PROTECT OURSELVES FROM FRAUDULENT ACTIVITY, FIGUREPRINT WILL OFFER THE EXCHANGE OR STORE CREDIT AS SOON AS THE ITEM HAS BEEN RETURNED OR SENT BACK. 

FIGUREPRINTIS DEDICATED TO MAKING YOU HAPPY WHILE DELIVERY HIGHQUALITY PRODUCTS AND SERVICE. IN THE EVENT THAT YOU ARE NOT SATISFIED WE ARE DETERMINED TO PROVIDE YOU WITH SUPERIOR SERVICE. 

TO RETURN AN ITEM OR EXCHANGE AN ITEM, EMAIL: FIGUR3PRINT@GMAIL.COM

 

SECURITY

 

 WE MAINTAIN REASONABLE AND APPROPRIATE SECURITY MEASURES TO PROTECT YOUR INFORMATION FROM LOSS, MISUSE, UNAUTHORIZED ACCESS, DISCLOSURE, ALTERATION, OR DESTRUCTION IN ACCORDANCE WITH GDPR.

 

RESPONSE TIME

 

WE WILL RESPOND TO YOUR VERIFIED REQUESTS IN A REASONABLE TIMEFRAME, AND IN ANY EVENT IN LESS THAN 30 DAYS.

 

TYPES OF AUTOMATED TECHNOLOGY AND YOUR OPTIONS:

 

  • COOKIES (OR BROWSER COOKIES): A COOKIE IS A SMALL TEXT FILE PLACED ON THE HARD DRIVE OF YOUR COMPUTER. YOU MAY REFUSE TO ACCEPT BROWSER COOKIES BY ACTIVATING THE APPROPRIATE SETTING ON YOUR BROWSER. HOWEVER, IF YOU SELECT THIS SETTING YOU MAY BE UNABLE TO ACCESS CERTAIN PARTS OF OUR WEBSITE.

 

  • WIX ANALYTICS: WE MAY USE VARIOUS TOOLS FROM “WIX ANALYTICS” TO COLLECT INFORMATION ABOUT USE OF THE SITE. WIX ANALYTICS COLLECTS INFORMATION SUCH AS HOW OFTEN USERS VISIT OUR SITE, WHAT PAGES THEY VISIT WHEN THEY DO SO, AND WHAT OTHER SITES THEY USED PRIOR TO COMING TO OUR WEBSITE. WE USE THE INFORMATION WE GET FROM WIX ANALYTICS ONLY TO IMPROVE OUR SITE.  WE DO NOT COMBINE THE INFORMATION COLLECTED THROUGH THE USE OF WIX ANALYTICS WITH PERSONALLY IDENTIFIABLE INFORMATION. 

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